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Old 01-10-2017, 05:52 PM
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Default BlackBerry - BB has suspended free/complimentary support for Priv!!! What the (fill in the blank)!: [ General Discussion ]


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BB has suspended free/complimentary support for Priv!!! What the (fill in the blank)!

I posted this in the Priv subforum but it might benefit from wider distribution since it might apply to other BB phones.

Someone just mentioned that BB no longer offers the 24 hour support for the BB Priv.

I called the US number

(Blackberry Support 1-866-533-8067
0800-141-3330 (UK))

And that is what it said - they ended 'complimentary support'. I did not stay on the line to see what else they offered. Well, I called back but to proceed I would have to enter my IMEI number and then I dropped the call!

I do wonder if the original offer of such support was part of their contract of sale and whether they can just suspend it that easily.

Well, it joins the other Rim/BB promises of BB10 for the Playbook as well as others.

What a SCHLOCKY company!

It was suggested that it might still apply to those who purchased before it was revoked but I don't know when they terminated the program.


BB has suspended free/complimentary support for Priv!!! What the (fill in the blank)!
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